Within UK Higher Education, there exists a variety of support models for TEL support, where institutions may have different numbers of TEL support units, different types and numbers of support staff and different locations for central TEL support units. As institutions look to grow their TEL provision, we need to consider many questions about the best approaches to take: should we have central or local teams, or both? Will a central structure suit our institution?
This TweetChat session is based on PhD research into institutional support models for TEL within UK HE. So far, this research has involved a survey of Heads of e-Learning to identify different TEL support models, to investigate how a particular support model helps or hinders TEL adoption and to find out what role organisational culture plays in the adoption of TEL within the institution. The survey was followed by case studies of five UK universities to expand on key points from the survey.
In the session, participants will use the hashtag #TELModels to discuss TEL support in their own institutions and identify areas of good practice, in particular:
- How can central teams ensure they understand and meet local needs?
- What roles do departmentally-based Learning Technologists have? How can we stop them feeling isolated from the centre?
- How do you ensure good working relationships with other TEL support teams?
By the end of the TweetChat, participants will have gained an understanding of alternative TEL support models from other institutions and will have identified ideas that they could apply to their own situation.
The outputs from the TweetChat will be used, with permission, as part of a PhD thesis for Lancaster University, which will be made available to participants following publication. A consent form will be provided to participants on the day.