Help and Orientation

Note for 9 September:

We are experiencing some technical difficulties this morning with the expanded view of the interactive programme. You can still access all sessions from the ‘scroller’ view of the interactive programme. If you are unable to see the chat, please access the session directly via the links included in your daily conference email.

Getting Started

The 2021 ALT Annual Conference will be delivered online using an interactive programme and a social space.

We are incorporating different tools through which we’re able to offer different levels of engagement depending on what you have the headspace for, and this also gives us a little protection in the event that one tool decides to stop working.

Finally, we don’t expect you to be a tech wiz in order to be able to participate. That’s what we’re here for! Keep reading for more info, and jump to the I Need Help section if you want to chat with someone directly.

Interactive programme

The interactive programme is the home base! In short, it’s where you’ll be able to see all conference activity in a single space. The conference will have a few presentations happening at once, so if you ever want to hop between presentations, jump into a live Q&A with speakers, check the schedule, etc. this is the place to start.

All live sessions will broadcast sessions to YouTube Live and attendees can ask questions to speakers right in the YouTube Chat! Participants can type in the chat directly in the interactive programme or from YouTube (if this is your first time using YouTube chat you will be asked to sign in. Live chat help is available here).

If you’d like to know more about using the conference’s interactive programme, watch this short video.

All Conference sessions and their related chat conversations will be automatically recorded and saved as an archive. This also allows sessions to quickly be available to folks in different time zones that maybe weren’t able to catch an earlier session.

Our social space #altc21: Discord

Use Discord for all conversations before, after, and in-between sessions! Q&A for the video poster sessions will also happen here as well. All registered participants will receive an invitation link to join the discord space in their joining instructions

Ways to use Discord during #altc21:

  • Introduce yourself to others
  • Share helpful resources
  • Directly message other participants
  • Jump into Hangout Channels for hallway chats
  • Connect with ALT Staff Team for Help

If you’d like to learn more about Discord, watch this short help video.

Pre-conference Workshops

Our Pre-Conference Workshops will be hosted on BlackBoard Collaborate. A link to the workshop will be provided on the interactive programme. For more information on how to use BlackBoard Collaborate please visit their help site.

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How can we help?

Presenter? Find dedicated guidance here.

Session Chair? Have a look at our help document for chairs.

We are here to help. For the quickest response, please reach out to us in the #help-desk discord channel.

If for whatever reason that’s giving you trouble, please email us directly at

Code of Conduct and netiquette.